Terms of Service

Last updated April 2025

Please read these Terms of Service carefully before using the Nuwave Creators platform. By creating an account or using our services, you agree to be bound by these terms. These terms govern creator participation, brand campaign activity, payments, and all use of our influencer marketing platform.

Acceptance of Terms

By accessing or using the Nuwave Creators platform, you agree to be bound by these Terms of Service and our Privacy Policy.
If you are using Nuwave on behalf of a company or organisation, you represent that you have legal authority to bind that entity to these terms.
You must be at least 18 years old to create an account. By registering, you confirm you meet this requirement.
Nuwave reserves the right to update these Terms at any time. We will notify you of material changes via email or in-platform notification. Continued use after changes constitutes acceptance.

Platform Use

Nuwave grants you a limited, non-exclusive, non-transferable licence to access and use the platform in accordance with these Terms.
You may not reproduce, resell, or commercialise any part of the platform without our written consent.
You are responsible for maintaining the security of your account credentials. You may not share account access with third parties.
You must provide accurate and truthful information when registering and throughout your use of the platform.
Nuwave reserves the right to suspend or terminate accounts that violate these Terms, with or without prior notice.

Creator Terms

Deliverables: creators must fulfil all deliverables specified in the accepted campaign brief, including format, length, platform, posting date, and required disclosures.
Sponsored content disclosure: all brand-paid content must include required disclosure labels (#ad, #sponsored, or the equivalent mandated by applicable law in the creator's jurisdiction — including FTC guidelines in the US, ASA in the UK, and equivalent Japanese Consumer Affairs Agency rules).
Exclusivity: any exclusivity obligations will be stated in the campaign brief and must be agreed to before acceptance. Nuwave does not impose blanket exclusivity; terms are deal-specific.
Payment: creator payouts are released within 24 hours of brand content approval. Minimum payout threshold is $50 USD or equivalent. Tax withholding compliance is the creator's responsibility; Nuwave facilitates W-9 and W-8BEN collection for US tax reporting.
Audience authenticity: creators must maintain genuine, organic audiences. Purchased followers, engagement pods, or bot activity are strictly prohibited and result in immediate suspension and forfeiture of pending earnings.
Revisions: creators are entitled to receive written feedback on revision requests. Two revision rounds per deliverable are included unless the campaign brief specifies otherwise.

Brand Terms

Campaign rules: brands must provide accurate, complete campaign briefs that comply with all applicable advertising laws in their target markets.
Escrow funding: campaign budgets must be fully funded into Nuwave escrow before the campaign goes live. Funds are only released to creators upon brand approval of submitted content.
Approval timelines: brands must review and approve or reject submitted content within 5 business days of submission. Failure to review within this period may result in automatic approval.
Payment: Nuwave charges a platform fee (8–15% depending on plan tier) calculated on the total campaign budget. Current rates are published on the Brands pricing page. Platform fees are non-refundable once a campaign is activated.
Refunds: campaigns cancelled before any content approval are eligible for a refund of unspent escrow funds minus a 2% processing fee. Partial refunds are proportional to unfulfilled deliverables.
Content licence: brands receive a licence to use approved creator content for the period and platforms specified in the campaign brief. Extended or exclusive usage rights must be negotiated and reflected in compensation prior to campaign acceptance.

IP Rights

Creators retain copyright ownership of all content they produce. Campaign participation does not transfer ownership to brands or to Nuwave.
By submitting content for a campaign, creators grant the brand a limited, non-exclusive licence to use that content as defined in the campaign brief (typically 90 days, specified platforms).
Creators grant Nuwave a limited licence to display their profile, portfolio, and campaign submission thumbnails within the platform for the purpose of operating the service.
You may not upload content that infringes third-party intellectual property rights, including unlicensed music, trademarked imagery, or copyrighted material.
Nuwave may use anonymised campaign performance data and platform statistics in aggregate marketing materials and case studies, without identifying individual users.

Prohibited Conduct

Using the platform for any unlawful purpose or in violation of applicable laws in Japan, South Korea, the United States, the European Union, or any other applicable jurisdiction.
Circumventing the Nuwave platform to transact directly with matched creators or brands in order to avoid platform fees.
Submitting false, misleading, or fabricated campaign performance data, screenshots, or analytics.
Impersonating another person, brand, or creator, or creating misleading account representations.
Harassment, discrimination, or abusive behaviour toward any platform user.
Attempting to access, scrape, or reverse-engineer any part of the Nuwave platform or its APIs without written authorisation.
Uploading malicious code, viruses, or any software designed to harm the platform or its users.
Using the platform to solicit or distribute unsolicited commercial communications (spam).

Limitation of Liability

Nuwave provides the platform on an 'as is' basis and does not guarantee uninterrupted, error-free, or completely secure operation.
Nuwave is not liable for the quality, accuracy, legality, or suitability of campaign content created by independent creators.
Nuwave is not liable for any indirect, incidental, special, consequential, or punitive damages, including lost revenue or profits, arising out of your use of the platform.
To the maximum extent permitted by applicable law, Nuwave's total aggregate liability for any claim arising under these Terms shall not exceed the total fees you paid to Nuwave in the 12 months preceding the claim.
Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, or any other matter that cannot be excluded by law.

Governing Law

These Terms are governed by and construed in accordance with the laws of Japan, without regard to conflict of law principles.
Any dispute, controversy, or claim arising out of or relating to these Terms or the platform shall be subject to the exclusive jurisdiction of the courts of Tokyo, Japan.
Brands and creators outside Japan consent to the jurisdiction of the Tokyo courts for any dispute arising from platform use.
If any provision of these Terms is found by a court of competent jurisdiction to be invalid or unenforceable, that provision will be modified to the minimum extent necessary to make it enforceable, and the remaining provisions will continue in full force and effect.
These Terms, together with our Privacy Policy and any campaign-specific agreements, constitute the entire agreement between you and Nuwave regarding your use of the platform.

Questions about these terms?

legal@nuwavecreators.com